From http://www.c3b.co.uk/?p=16
- Close Outlook
- Move (or copy and delete the original at the end if you’re paranoid like me) the outlook.ost file from it’s current location (usually c:\documents and settings\{user}\Local Settings\Application Data\Microsoft\Outlook\outlook.ost) to a new location
- Open the mail settings applet either from the control panel or by right clicking on your Outlook link and selecting properties.
- Click E-mail Accounts…
- View or change and existing account and click next
- Highlight your exchange email account and click Change…
- Click More settings…
- Uncheck the Use Cached Exchange Mode and click apply
- Click Offline Folder File Settings…
- Click Disable Offline Use and agree with the pop up dialog message.
- This will close the Offline Folder File Settings dialog so click the button again
- You’ll find this time that the File: text box can now be edited. Click browse and locate the outlook.ost in its new location and click OK.
- Check the Use Cached Exchange Mode again and click OK.
- Click next and then finish.
- Close the mail settings applet and launch Outlook again.