Alexa started offering a “station” every time I asked her to play tunes by an artist or to play a particular tune.

After a little investigation, I discovered it was one Echo impacted, out of the 5 in our home. Somehow, the one device seemed not to know we had a subscription that would permit us to request particular tunes. (I think it is our Prime subscription. I don’t think we have a deluxe music subscription.)

Rebooting the device and checking the software for the latest version did not change its behavior.

At any rate, the solution was to deregister and re-register that Echo. To do so:

  • Browse to and login, if necessary.
  • Select “Settings”
  • Click on that particular Echo device, from the list of devices.
  • Scroll down to the “About” section and click “Deregister”.
  • Confirm that is what you want to do.
  • Now run and fetch your phone, because Registering can only be accomplished via the Alexa app on your phone.
  • Give the Echo 3 minutes to restart. If it hasn’t restarted on its own, power cycle it.
  • The Alexa app on your phone should prompt you to register the “new” device. Follow the wizard as it walks you through registering.